How fast do you ship?

Orders generally will ship within 3-4 days, excluding weekends and major holidays. Preorder merchandise will ship when the item has finished production but please check the product description for an estimated ship-by date!

What if I ordered an in-stock item along with a preorder item? Will it ship separately?

Any in-stock merchandise ordered with a preorder product will ship together when the preorder item is ready to go! If you need parts of your order sooner than the estimated date of availability, please consider placing two separate orders. We do not offer split shipments!

Can I return/exchange my order? 

Yes! Please check our our returns and exchange policy. 

I received the wrong item/I'm missing a part of my order! 

Folks, we are so sorry. We won’t leave you hanging nor will we make you pay any additional costs to get things sorted out. If this happens to you, please contact us as soon as possible and we’ll make all the necessary arrangements to get you taken care of. 

My order is being returned to you due to an insufficient address! Can you help me? 

Absolutely! We're more than happy to send it out again once it makes it back to us but please note that if your address was incorrectly entered at checkout we'll have to ask you to cover the postage for the second shipment. If you'd rather not cover those costs, we can always issue a refund for the products once they arrive. 

My order was lost in the mail! 

Unfortunately with so many variables out of our hands, once an item is turned over to a carrier for delivery we are not responsible for any lost or missing packages! Refunds/Replacements are not offered if an item is lost in transit. Please contact your local carrier for additional help!

Do you ship internationally?

Yup! Please note that international orders are subject to duties & taxes. 

For any additional questions feel free to contact us in the form below.